General trade conditions

The company Regalos Nauticos, represented by the manager Maria Tomas, Carretera de La Palma 56, Cartagena (Spain) - subsequently named Regalos Nauticos - is retailer for decoration and gift items, especially nautical gift items.

Orders

The illustrations of our items can be slightly different in reality and they do not constitute an obligatory part of contract. If any order is submitted through our webshop, by mail or fax, by letter, phone or by any other means the committer places a binding order. It is up to us to finally decide if the order is accepted by us. The acceptance of order takes place by order confirmation or by directly forwarding the goods. In case of non-acceptance of an order the order will be informed.

Forwarding

Freight paid for orders over this amount (taxes excluded):

  • Peninsula € 300
  • Baleares € 400
  • Canary Islands € 800
  • Andorra € 800

If the amount of the order is lower you must choose between charging the shipping costs in invoice or managing the shipment by your own agency. In any case, the goods travel at the client's risk.

Forwarding usually takes place 5 days after receipt of an order. Specified delivery dates will be respected in the best manner possible. Remarked terms of delivery are only approximate and not binding. In case of delivery delays the customer has no right to claim any damages or compensations.

In case some ordered items should not be in stock or available immediately, partial shipment will be effected or the not available items will be cancelled. The orderer will be informed about sold out items. The items not in stock will be delivered following their value after re-receipt , freight paid, to the orderer after previous information.

Payment

All deliveries are sent against invoice to be settled by prepayment transfer. Other forms of payment may be available after negotiation. The goods remain our property until complete payment.

The orderer is obliged to adhere to the actual storage periods for invoices – as far as he is touched – corresponding to current laws from your country (value added tax act).

Defects / Warranty

All deliveries are effected on risk of the buyer as soon as goods have left our company. Possible complaints can only be accepted within 8 days. Slight or customary in trade differences to descriptions or pictures in weight, shape, color, measurements, sampling, quality, condition or modification cannot be accepted as defects and cannot be returned to the sender. The legal warranty for business between dealers is in force. In order to be able to claim warranties it is necessary to present a purchasing document or another proof. In case that a cash value compensation in form of a credit note should result, we have the right to consider the depreciation in value for the use of the product.

Returns

We do not accept returns without our previous permission and no freight collect returns.

The regulations of the Commerical Code are valid. As Regalos Nauticos exclusively has business relations with resellers and dealers a right of withdrawal or return is excluded.